Implement Better. Execute Smarter.
The Sunstone Way
At Sunstone, we don’t just implement systems – we deliver trusted expertise and tailored solutions to help you overcome your toughest challenges. After nearly a decade in the NetSuite partner space, our founders recognized a greater need for high-quality, high-trust implementation services designed to take NetSuite from an out-of-the-box solution to a fully optimized system.
We understand that you are the experts of your business, and we combine that knowledge with our deep NetSuite expertise to create solutions that integrate seamlessly into your existing processes. Our team brings together industry experience, proven implementation strategies, and technical know-how to guide our customers through every stage of their NetSuite journey—from initial setup to long-term optimization.
Our Services
Implementation
Ready, Set, Go-Live: Sunstone’s Proven Process for Implementation Success
Partnering with Sunstone assures you will get over that go-live finish line and can reap the long-term benefits of NetSuite’s world class ERP solution. Getting through the go-live transition is both challenging and paramount as even the best software in the world is of no value if it isn’t being used. With countless successful go-lives under our belts, we’ve walked those paths and are reliable guides in helping others find their way.
At Sunstone, our experienced team of project managers, consultants, and NetSuite implementation experts work closely with your organization as trusted advisors. We understand ERP implementations are not a one-size-fits-all process. Your successful project will be built on a strategy tailored to your specific needs and operational goals. We help you reconcile competing priorities and establish sound judgement in balancing:
Speed vs. Thoroughness
Balancing the pressure to go live quickly with the need for thorough testing and preparation to ensure a smooth transition.
Customization vs. Standardization
Deciding how much to customize the software to fit your unique needs while maintaining best practices and system efficiency.
Data Accuracy vs. Data Availability
Ensuring data is clean and accurate while also adhering to data migration timelines.
Robust Features vs. User Simplicity
Configuring the system to capture all business complexities vs. Simplifying the user experience, ensuring that the system is intuitive and accessible for employees without sacrificing necessary functionality.
Driving Improvements vs. Respecting Change Capacity
Embracing as many improvements as possible while also respecting the team’s capacity for change – ensuring each transition is successful and sustainable.
Internal Resources vs. External Expertise
Balancing the strengths of your in-house team with the specialized expertise of external consultants, ensuring you receive needed support while enabling your team to learn and build capabilities for long-term success.
Business Continuity vs. Implementation Disruption
Minimizing disruptions to daily operations while introducing the new system and processes.
Long-Term Strategy vs. Short-Term Gains
Focusing on long-term value and scalability while still achieving quick wins and ROI post go-live.
Proof of Concept vs. Real-World Testing
Generic testing in the system with controlled conditions in tandem with real-world, live scenarios, where unanticipated issues may arise.
Internal Stakeholder Alignment vs. Individual Requirements:
Aligning leadership and key stakeholders on the overall goals and vision while balancing individual departmental requirements, which may differ across the organization.
Implementation Recovery
Turning Setbacks into Success:
Getting Your Project Back on Track
When an ERP implementation goes off course, it can feel like the project is beyond repair. At Sunstone, we specialize in turning struggling or failed implementations into success stories. Our team steps in to assess where you are, identify the root causes of delays or challenges, and create a tailored recovery plan that meets you where you are.
Whether the project is stalled, over budget, or missing critical functionality, we bring the expertise and experience needed to get your project back on track. Our goal is simple: to help you cross the go-live finish line as quickly and smoothly as possible, while minimizing disruptions and setting up your team for long-term success. With Sunstone’s guidance, you can regain control, move forward with confidence, and unlock the full potential of your ERP system.
Optimization Consulting
From Launch to Longevity:
Empowering Teams for Long-Term Success
We specialize in implementing NetSuite ERP solutions – getting you to, and through, go-live. But our commitment doesn’t stop once the system is up and running. Many clients see such value in our partnership that they invite us to further guide their team in continuous improvement cycles post go-live.
Sunstone works with clients to further coach teams, refine processes, improve workflows, and unlock the full potential of NetSuite, ensuring you see tangible ROI long after go-live.
Business Intelligence
and Reporting
From Raw Data to Real Insights:
Maximize Business Performance with Actionable Data Insights
Maximizing the value of your data is one of the best ways to improve decision-making and operational performance. We help you integrate and optimize NetSuite’s data analytics and BI capabilities to provide real-time insights that drive smarter decisions. We ensure you’re not just collecting data – you’re leveraging it to improve decision-making.
Solution Customizations
Beyond Off-the-Shelf:
Tailored Customizations for Optimal Performance
NetSuite is flexible and robust but some businesses need custom solutions to address unique challenges. Our team specializes in customizing NetSuite and integrating it with other systems in your organization. We also help you continuously optimize NetSuite to ensure it adapts to your changing needs.
Industries We Serve
At Sunstone, we specialize in NetSuite ERP implementations tailored specifically for the manufacturing & distribution industry. With decades of experience in both distribution and NetSuite, we understand the unique challenges you face – from managing production cycles and inventory control complexities to optimizing operations for cost reduction and growth.
As a trusted advisor, we tackle the tough parts of software implementation so you don’t have to. With our approach, we take the time to listen, learn, observe, and analyze how your organization operates. We believe that technology should be configured to enhance your processes rather than forcing you to upend your operations to fit the software.
From there, we ensure your transition to NetSuite is sure, smooth, and focused on delivering measurable value, all while allowing you to stay focused on your core business. Our team works alongside you to ensure you’re not only set up for success at go-live but continue to see increasing returns on your investment long into the future.